Property Management

Professional Inventory

The inventory is one of the most important documents you will need to safeguard the condition of your property when it is let, ensuring the registered deposit can be used if necessary when the tenancy has ended. Using the latest technology and fully trained inventory clerks, our inventories list and detail the condition of every floor, wall, ceiling, fixture, fitting and content within.

Rent Collection

Unless otherwise agreed rents are paid monthly in advance by standing order into Nock Deighton’s account. Upon receipt, this is forwarded directly to the Landlord less our management fees and any authorised repair bills. A detailed statement of account is submitted each month.

Rent Guarantee and Legal Expenses Insurance

This is optional, though highly recommended to ensure your rental income is secure and to safeguard the possession of your property can be gained without costly legal expenses, should the need arise.

Through our third-party insurers, Landlord’s Rent and Legal Protection insurance is available at an annual cost of between £215 and £410 (depending on rent amount). Terms and Conditions apply. Further information is available upon request.

Property Visits

Periodic property visits are carried out by Nock Deighton approximately quarterly. A written report is forwarded to the Landlord following every inspection.

Maintenance

Defects noted at inspection or brought to our attention by the tenant are investigated and minor repairs can be arranged. Nock Deighton retain a list of approved (independent) contractors with certificates and references, though if required Landlords may nominate their own contractors.

Tenancy Renewal

Prior to the end of the tenancy we shall liaise with yourselves and the tenants in order to renew the tenancy, or serve the statutory notice if required.

Check-Out

When the tenants have vacated the property, a full inventory check is carried out by our Inventory Clerk. If necessary, repairs, cleaning and replacements can be arranged and deducted from the tenant’s deposit (subject to the conditions under the Tenancy Deposit Scheme).

The Property Ombudsman

We are a member of The Property Ombudsman (TPO). Copies of the Code of Practice and the Consumer Guide are available from https://www.tpos.co.uk/.

Client Money

Nock Deighton (1831) Limited hold client's money for the purposes of letting and managing property.

Our Client's Money is held in a designated Client Money Account.

We will adhere to all legislation regarding Client Money and the regulations imposed in accordance with the Propertymark Client Money Protection Scheme.

. We confirm:

• All Client Money is protected.
• Any money Clients entrust to the firm is held in a Client Account, separate to the firm's own money.
• Our Client Account is a bank or building society account that has the word 'client' in its title and contains only money that belongs to clients of the firm.
• The firm confirms the details of the account with Clients in which their money is held.
• Client's Money can only be used for the purposes which have been agreed with the firm through our Terms of Business.

All further information can be found within our Client Money Policy and Procedures document.