What Do Landlords Want from a Letting Agent? Insights from a Recent Survey

The rental market can be a challenging endeavour for landlords, especially with the ever-evolving regulations and tenant expectations. A recent survey conducted by Rightmove shed light on what landlords are truly seeking from their letting agents, and the results are clear...

1. Expert Guidance on Legislation and Compliance

The rental industry has regulations that can be daunting for landlords to manage independently. According to the survey, 48% of landlords who work with a letting agent do so primarily to receive guidance on legislation and ensure compliance. With 61% of landlords expressing concern over the potential abolition of Section 21, and half of them worried about fines for not making green improvements, it's evident that the complexities of legal compliance are a major stressor. A knowledgeable letting agent can provide the reassurance landlords need, ensuring they stay on the right side of the law.

2. Simplified Letting Process

Letting a property involves numerous tasks, from finding the right tenants to ensuring rental income is secure. The survey highlighted that 3 in 10 landlords who currently do not use a letting agent would consider doing so if they could guarantee their rental income. Additionally, 1 in 4 landlords mentioned they would enlist the help of an agent if it meant finding higher-quality tenants. A proficient letting agent can streamline the entire letting process, providing peace of mind by securing reliable tenants and stable income.

3. Hassle-Free Tenancy Management

Managing a tenancy can be time-consuming and stressful, especially for landlords with multiple properties or other commitments. The survey revealed that 63% of landlords use a letting agent to reduce the hassle and stress associated with property management. 34% of landlords appreciate the additional services provided by agents, which make renting easier, while 1 in 4 simply don’t have the time to manage their properties themselves. By handling day-to-day operations and unexpected issues, a letting agent allows landlords to focus on other priorities.


If these concerns resonate with you, it might be time to consider working with a letting agent who understands your needs. Dawn Clarke, Lettings Director at Nock Deighton is here to help. Whether you're worried about compliance, need help simplifying the letting process, or want an stress-free way to manage your tenancies, Dawn can provide the expertise and support you need.

[email protected]

07967 209011

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